Last updated: July 28, 2026

NANZ Custom Hardware, Inc. (“NANZ,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the personal information we collect through our website, nanz.com (the “Site”), how we use and share it, and the choices and rights you have with respect to it.

Information We Collect

Information you provide to us. When you create an account, place an order, request a quote, register for trade access, or contact us through the Site, we collect information such as your name, email address, phone number, billing and shipping addresses, company or firm affiliation, and the contents of your messages. Payment card details are collected and processed by our payment processors and are not stored on our servers.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect information about your device and how you interact with the Site, including IP address, browser type, operating system, pages viewed, and referring URLs. This information is collected through cookies and similar technologies, subject to your consent preferences where required. For details on the specific cookies in use and to manage your preferences, please see our Opt-out Preferences page.

How We Use Your Information

• To process and fulfill orders, quotes, and trade account requests
• To respond to your inquiries and provide customer service
• To operate, maintain, secure, and improve the Site
• To understand how visitors use the Site (analytics), where you have consented
• To protect the Site and our business against fraud and abuse
• To comply with legal obligations

How We Share Your Information

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising. We share personal information only with service providers who process it on our behalf, including:

• Payment processors (such as Square and Stripe) to process transactions
• Shipping carriers (such as UPS) to deliver orders
• Website and hosting providers that operate our Site infrastructure
• Analytics providers (Google Analytics), subject to your consent preferences
• Security services (Cloudflare Turnstile) to protect our forms from automated abuse

We may also disclose personal information where required by law, to protect our rights or the safety of others, or in connection with a corporate transaction such as a merger or sale of assets.

Cookies and Analytics

The Site uses cookies and similar technologies. Analytics and other non-essential cookies are set only in accordance with your consent preferences, which you can review and change at any time through the cookie settings link on the Site. The Site also honors the Global Privacy Control (GPC) browser signal as an opt-out preference signal where required by applicable law.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights with respect to your personal information:

• Right to know — request information about the personal information we have collected, used, and disclosed about you
• Right to access — request a copy of the personal information we hold about you
• Right to correct — request correction of inaccurate personal information
• Right to delete — request deletion of your personal information, subject to certain exceptions
• Right to opt out — opt out of the sale or sharing of personal information (as noted above, we do not sell or share personal information)
• Right to non-discrimination — you will not receive discriminatory treatment for exercising your privacy rights

California residents have these rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). Residents of other states with comprehensive privacy laws may have similar rights.

To exercise any of these rights, contact us using the information in the “Contact Us” section below. We will verify your request and respond within the time required by applicable law. You may designate an authorized agent to submit a request on your behalf.

Visitors from the European Economic Area and United Kingdom

If you visit the Site or do business with us from the European Economic Area or the United Kingdom, the EU General Data Protection Regulation (GDPR) or UK GDPR may apply to our processing of your personal information (“personal data”). For that processing, NANZ Custom Hardware, Inc. is the data controller, and the following additional terms apply.

Legal bases for processing. We process personal data on the following legal bases:

• Performance of a contract — to process and fulfill your orders, quotes, and trade account requests, and to provide customer service in connection with them
• Consent — for analytics cookies and similar non-essential technologies, which are set only after you opt in through our consent banner; you may withdraw consent at any time through the cookie settings link on the Site, without affecting the lawfulness of processing before withdrawal
• Legitimate interests — to secure the Site, prevent fraud and abuse, respond to inquiries, and maintain business records, where those interests are not overridden by your rights and freedoms
• Legal obligation — where processing is necessary to comply with laws that apply to us

Your additional rights. In addition to the rights described above, you have the right to request erasure of your personal data, restriction of processing, and a portable copy of the data you have provided to us; the right to object to processing based on our legitimate interests; and the right to withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with the data-protection supervisory authority in your country of residence, place of work, or place of the alleged infringement.

International data transfers. The Site is operated from the United States, and personal data we collect is processed on servers located in the United States. Where personal data is transferred from the EEA or UK, we rely on appropriate safeguards recognized under applicable law, such as service providers certified under the EU-U.S. Data Privacy Framework (and its UK extension) or standard contractual clauses approved by the European Commission.

Automated decision-making. We do not use your personal data to make automated decisions that produce legal or similarly significant effects about you.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including maintaining business and transaction records as required by law, resolving disputes, and enforcing our agreements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site is not directed to children, and we do not knowingly collect personal information from anyone under 16 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

NANZ Custom Hardware, Inc.
121 Varick Street, Tenth Floor
New York, NY 10013
Phone: (212) 367-7000
Or use the contact form at nanz.com/contact-us